TALK TO A PERSONEvery message
Every message
reaches someone.
One mailbox per subject, so your message does not sit in a queue meant for something else. Signed-in members get a faster answer through a support ticket, because it carries your account history with it.
Member support
Missing credit, reward delivery, account access, appeals, and any privacy or data request.
support@pineapplesurvey.comPartnerships and advertising
Panel networks, offerwalls, reward providers and anyone wanting to advertise.
partners@pineapplesurvey.comBefore you write about a missing reward
Include the study you completed, the approximate date and time, and the partner name shown on the card. That is what lets us trace a completion with the partner rather than ask you to remember it later.
Open a support ticket